The success of any business relies heavily on employee retention and engagement. Too often, Executives become so obsessed with bottom line results they ignore their most valuable investors-the people doing the work! In today’s market employees need a reason to share your vision. They need something to believe in. For many professionals the workplace is a source of anxiety, stress, and resentment. As a Coach, I have interviewed countless staff who are miserable and could care less about the success of the company they work for. WHY IS THAT?
The answer is simple….It’s because they can’t stand you! The relationship you have with your team members will make or break your business. If your employees are generally disengaged, unmotivated, or outright disrespectful the problem may be YOU! Why do they hate you? Here are some possible reasons…..
1. YOU DON’T CARE ABOUT YOUR TEAM-AND IT SHOWS: Employees can see right through your fake grin and phony questions. They don’t regard you as a compassionate leader or feel that you see them as human beings. For you, employees are robots who are responsible for producing results and furthering your cause.
SOLUTION: Build relationships with your staff. Take the time to ask them how they are doing and how you can help them reach their goals. Show respect for each person’s position and skill level. Become genuinely interested in each person’s ideas and make team decisions whenever possible. Listen carefully, ask questions, check in from time to time, and always be genuine in your communication!
3. YOU ARE NOT FAIR. Ineffective leaders treat each employee differently based on personal feelings. They show preferential treatment to those they favor and are quick to reprimand those that they do not like. Policies are implemented in a manner that is convenient to the Supervisor-not the team. Your team is fully aware of what you’re doing and they resent you for it!
SOLUTION: Apply the same rules, guidelines, and procedures for all employees! Be consistent when determining disciplinary action. Praise all staff for a job well done regardless of your personal feelings or preferences. As the saying goes, “What you do for one you must do for all.” Employees who feel respected are more likely to invest in your company’s mission and perform at their highest potential in order to please a leader that they admire.
4. YOU DON’T KNOW WHAT YOU’RE TALKING ABOUT! Your team does not respect you because you don’t have the skills or knowledge to lead them effectively. You may have a degree but you are clueless when it comes to the field you are in and it shows. Staff do not come to you for advice because they know you don’t have the answer and will likely redirect them to another source for assistance. Everyone wonders how you got your position and are likely laughing at you behind your
SOLUTION: Know your stuff! An effective leader is knowledgeable and has the skill set to train and develop those whom he/she supervises. Attend seminars, read books in your field, or hire an Executive Coach to help keep you on your toes. You don’t have to know everything but you are expected to be an authority in your field. If you don’t know an answer be honest with your staff and make a commitment to find the answer.
5. YOU DON’T LISTEN! Your team hates your guts because you do not listen to anything they say. You rush them through every conversation and then forget what they said two minutes later. When an employee expresses a concern you often
minimize it or change the subject in order to avoid the issue. Staff are tired of you interrupting them and have consequently lost all respect for you as a leader.
SOLUTION: Shut up and listen! Your team has valuable insight to offer you. Take the time to ask questions and really pay attention to their answers. Schedule regular supervision meetings with staff and encourage them to provide feedback, share ideas, and relay concerns. Remember: your team is your biggest asset. When an employee feels heard, he invests in your mission and strives for excellence!
Employee engagement is critical to organizational success! A true leader knows how to develop a team of dedicated professionals who are invested in the company’s brand and mission statement. If your staff are disengaged and lack motivation this may be a sign that your organization is in need of Executive Coaching! For a FREE consultation email me at firstname.lastname@example.org