“Excellence starts with a positive attitude and a great presentation!”
I first learned about excellence from my mother. A strong woman with unrelenting values, she raised me to show pride in my work by never accepting mediocrity. Initially focusing on perfection, I focused on creating work which was flawless and free from error. I soon learned that this approach was both unrealistic and unhealthy. Most importantly-it did not yield results. By focusing on excellence instead of perfection, I remained committed to my work and transformed my challenges into opportunities for learning. I used this model to reach all of my academic and professional goals including my current position as a Director for a large social service agency in New Jersey.
As a Supervisor I found a passion for the training and development of staff. High standards- with a focus on quality work and professionalism afforded me a reputation as a strong leader. I knew that in order for a program to be successful, its’ staff needed to thrive. I focused, then, on creating an environment where professionals could develop their strengths, challenge themselves, and feel fully supported by leadership. I began to share my skills with new supervisors, colleagues, and other professionals and soon transformed by approach into a theory of excellence focusing on presentation and communication.
In developing my model, I focused on those behaviors, practices, and attitudes which contributed most to my professional success. I highlighted the impact that appropriate work attire can have on your public image and the value of a positive attitude in the workplace. I brought attention to the importance of a strong work ethic and consistency in results. Finally, I presented a focus on the power of relationships in the professional world. The result- “The Wheel of Excellence” became the focal point of my business and the foundation for my work with professionals looking to move up in their careers.
Through my work, I often find myself reflecting on those professionals who remain stagnant in their careers. How are they different from those who have reached success? What personal and professional factors have led to their reality? Many individuals find reasons to fail because they don’t have the confidence to believe in their brand. I reject the notion that success is predetermined and fight every day to find that energy in each client I work with to strive for excellence. Every person-regardless of educational background or socioeconomic status is capable of reaching their professional goals. I hope to be that mentor and coach to those who need my inspiration and guidance.
I am thankful to my mother for helping me understand the difference between perfection and excellence. She is a true testament to the fact that hardship often leads to excellence when the only option is success!